11/1/2023 0 Comments Ariba customer support![]() To stay informed of future power outages, sign up to receive power outage alerts from Duke Energy by texting REG to 57801. Be sure to use the mobile phone associated with your account. If you need assistance accessing the Ariba Supplier Help Centre, you can contact the Customer Interaction Center for guidance through the steps.Duke Energy and Piedmont Natural Gas emergency assistance, outage reporting and other customer service information tableĮlectric customers can text OUT to 57801 to report an outage from a mobile phone. Here you can select your language and the call back form will then be displayed in that language. How to Request a Call Back in another Language?Īs you can see in the screenshot above, there is an option to change the language at the top of the call back form. Then you can request a call-back from the Ariba team via a webform which looks like this: If they don’t solve your issue, you can click ‘I am experiencing a different issue’ or ‘Something else’ and go to the option Create a case on the bottom right corner ![]() ![]() ![]() If none of the above match your issue, select the one which is most closely related.įrom there, you may be asked some questions about your issue and links will be suggested based on your replies. You just need to go to the Contact Us tab, where you can choose from 4 general topics depending on the issue you’re having: Here you can search, review content, and follow guided answers to help you find the correct support options. Once you have done this, a new window will appear which means you’ve reached the Ariba Help Centre. Support: to contact the Ariba Support team, we will select this option.Documentation: which redirects you to the Ariba Help Portal, where you can find guidelines and how-to documents. ![]() Then, click on the question mark in the top right-hand corner of the screen:Ī new column will appear on the right-hand side of your screen. If you cannot log in, don’t worry! You will still able to access the Ariba Help Centre by following these steps: How can I access Ariba Support without logging in? Do you want to contact SAP Ariba Supplier support? If so, you may notice that the layout has recently changed.Ĭheck out this video which shows you how to get to the Ariba Help Centre: ![]()
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